Habesha Land
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Privacy Policy

Last Updated: March 25, 2025

At Habesha Land, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (we do not store complete credit card details)
  • Date of birth (optional)

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address
  • Device type
  • Browser type
  • Pages visited and time spent
  • Referring website
  • Geographic location (country and city level)

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing

  • Process and fulfill your orders
  • Communicate order status
  • Provide customer support

Account Management

  • Create and manage your account
  • Authenticate your identity
  • Maintain your order history

Marketing (With Consent)

  • Send newsletters and promotions
  • Provide personalized product recommendations
  • Inform you about special events

Site Improvements

  • Analyze site usage patterns
  • Improve website functionality
  • Troubleshoot technical issues

We process your information based on contract fulfillment, legitimate interests, legal obligations, and/or your consent, depending on the specific purpose.

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that help us deliver our services
  • Business Partners: Trusted third parties who help us operate our business and serve you
  • Legal Authorities: When required by law, court order, or to protect our rights

Important:

We do not sell your personal information to third parties for their marketing purposes.

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you of any change in ownership or the use of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls for employee data access
  • Data minimization practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with our legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When your data is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

Access & Portability

Request a copy of your data or transfer it to another service

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Restriction

Limit how we use your information

Objection

Object to processing of your data

Withdraw Consent

Revoke previously given consent

To exercise these rights, please contact us at privacy@habesha.land. We will respond to your request within 30 days.

Marketing Communications

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting our customer service team

7. International Data Transfers

As a South African company with connections to Ethiopia, we may transfer and process your information in countries outside your residence that may have different data protection laws.

When we transfer personal information outside of South Africa or your country of residence, we implement appropriate safeguards in accordance with applicable data protection laws, including:

  • Standard contractual clauses
  • Vendor assessment and monitoring
  • Data minimization practices

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Habesha Land

300 BREE STREET

209 AFRICA MALL

JOHANNESBURG

GAUTENG

2001

Email: privacy@habesha.land

Phone (Main): +27 72 169 9016

Phone (Support): +27 64 876 6222