Find answers to common questions about our products and services.
Standard delivery takes 3-5 business days within South Africa. Express delivery (1-2 business days) is available in major metropolitan areas.
Currently, we only ship within South Africa. We're working on expanding our delivery network to neighboring countries.
Standard shipping is R75, with free delivery on orders over R1000. Express shipping is available for R150. See our shipping policy for detailed information.
We accept returns within 14 days of delivery for unused items in their original packaging. Some items, like perishable goods, cannot be returned.
Contact our customer service team through the Contact Us page or email support@habeshaland.co.za with your order number and return reason.
Refunds are processed within 5-7 business days after we receive and inspect the returned items. The amount will be credited back to your original payment method.
Click the "Sign In" button and choose "Create Account". Fill in your details and verify your email address to complete registration.
Click "Forgot Password" on the login page and follow the instructions sent to your email to reset your password.
Yes, we use industry-standard encryption and secure payment processors to protect your payment information. We never store your card details.